About Us

Indiana Recovery Services is an Asset Recovery Agency with four locations throughout Indiana. IRS provides repossession, transporting, locksmith, replevin, and storage services for lending institutions, automobile dealerships, and auctions.
Indiana Recovery Services LLC was originally formed in 2008 and operated out of Cicero, Indiana, with four employees and two trucks. In November 2011, Darcy and Todd Case formed Blueline Services LLC and purchased Indiana Recovery Services LLC. On January 1, 2012, they officially began operations as Indiana Recovery Services, a DBA of Blueline Services LLC.
Over the past 13+ years, the IRS team has grown to four locations, 47 vehicles, and more than 70 employees. Today, IRS is the largest repossession company in the State of Indiana and has been recognized nationwide as a Top Ten company in compliance.
Company leadership has been recognized at the North American Repossession Summit (NARS), presenting on topics such as growing a successful repossession company and vehicle transport, while also participating in live repossession demonstrations. The organization has earned honors including “Business Owners of the Year” and a “Leadership Award,” as well as recognition within the Women in Collections and Recoveries.
Leadership has also contributed to the advancement of the industry through involvement in founding the Indiana Professional Repossessors Association (INPRA) and serving in leadership roles within the American Recovery Association (ARA).
These achievements reflect the hard work, dedication, and professionalism of the entire IRS team.
Our Mission
Our mission is to provide prompt, professional repossession and transport services while keeping the interests of our clients a top priority. We strive for excellence through continued training and innovative strategies.
Our Vision
Our vision is to ensure excellent recovery rates while maintaining exceptional customer service and safe, claim-free recoveries. We are committed to delivering the highest level of service and accountability in the industry.
Our Culture, Values & Commitment
At Blueline Services LLC, we are built on a culture of purpose, trust, and accountability. Our employees are the foundation of our success, and their welfare, development, and voices matter. We foster an environment where every team member is empowered, supported, and given the opportunity to grow and succeed.
Every employee is considered a valued member of our team. We recognize and respect the skills and contributions of each individual, and we are committed to treating everyone with dignity, professionalism, and respect.
Customer service is at the core of everything we do. We deliver the coverage and capability of a large corporation, combined with the personalized service of a family-owned business.
Our Commitment to Excellence
Our dedicated team is composed entirely of employees—not subcontractors—ensuring accountability, consistency, and professionalism at every level. Every member of our team is ARA CCRS (Certified Collateral Recovery Specialist) trained and certified, reinforcing our commitment to compliance, safety, and industry-leading standards.
Through continuous training and education, we maintain the highest level of professionalism while delivering efficient, results-driven services our clients can trust.
Advanced Technology
Indiana Recovery Services leverages industry-leading technology to enhance recovery performance, safety, and transparency, including:
- Clearplan & Cleardata
- Insightt.io
- Digital Recognition Network (DRN) LPR
- Halo body-worn cameras
- Vestige in-vehicle video systems
These tools allow us to secure collateral quickly, safely, and with reduced risk exposure for our clients.
Streamlined, Full-Service Solutions
With IRS, clients benefit from a truly integrated recovery solution designed for speed, control, and consistency.
Our in-house transport division moves nearly 90% of all recovered vehicles, ensuring a seamless transition from recovery to delivery—without delays or reliance on third-party providers.
Full-Service Locksmith Advantage
IRS also delivers a major competitive edge with our fully equipped, state-of-the-art mobile key van, operating across all four locations. This allows our team to handle:
- Key replacements
- Lockouts
- Key generation and programming
On-demand and in-house, significantly reducing cycle times and eliminating outsourcing delays.
By combining recovery, transport, locksmith services, and a fully certified team under one roof, IRS eliminates the need to manage multiple vendors or forwarders—delivering unmatched efficiency, compliance, accountability, and turnaround times that outside providers simply cannot replicate.
Why Partner with IRS
- Largest repossession company in Indiana
- Nationwide Top Ten compliance recognition
- 100% employee-based team (no subcontractors)
- Fully ARA CCRS certified staff
- Advanced technology and transparency
- Integrated recovery, transport, and locksmith services
- Proven leadership shaping the industry
We invite lenders, dealerships, and industry partners to experience the difference of working with a team that is committed to results, safety, and professionalism at every level.
Contact us today to learn how IRS can support your recovery and transport needs.
